Technical Advisory & IT Solution Services

VLEC Communications has been providing IT consulting and software development services for over a decade. As trusted technical advisors we play key oversight roles on broad and complex technical projects – from inception, to design, and implementation.

Our core expertise includes Contact Center Technology, Application Development and Data Analytics.

We follow time proven vendor agnostic approach to identify the right technical solution.

Our experience speaks for itself:

Contact Center Technology Transformation Initiatives

  • Deployment roadmap.
  • System test and integration.
  • Software development and implementation.
  • Analysis and delivery of system requirements.
  • Management Dashboard, KPI, SLA and Voice Analytics.
  • On-premise or Cloud based voice technology deployment.
  • End-to-end advisory in technology acquisition & deployment.